Understanding Internet Connection Needs in Alameda County

Survey of Older Adults

Make sure older adults' voices are heard in Alameda County!

The Alameda County Council for Age-Friendly Communities (Age-Friendly Council) is conducting a brief survey of older adults that live in our County. The COVID-19 pandemic has exposed and exacerbated existing problems faced by older adults, including inequitable access to digital resources.  The survey's purpose is to look for gaps in access to the internet and electronic devices, and the need for educational support to use those devices. It will ask older adults about the level of access they have to the internet in their homes, as well as how they typically use the internet.

For an accurate assessment, we need to hear from residents from across the County who are aged 50 and over, especially those who lack access. Click the drop-down menus below to take the survey and/or print copies.

Check back soon for additional translations into the above languages.
Please email Internet.Survey@acgov.org with any questions.

Check back soon for additional translations into the above languages.
Please email Internet.Survey@acgov.org with any questions.
Help distribute the survey:
If you are connected with people who have internet access needs, you can help us reach them!

Please help us distrubute the survey as widely as possible. Think broad. Think diverse. Think about the social, faith and community groups you connect with, as well as the people you directly serve. Think about reaching seniors who are not connected to “traditional” senior services. Click the drop-down menus below for tools and suggested language.

  • Place physical copies of the survey in activity kits; at senior centers, libraries, or other community centers; or at your place of business. See above for links to print-optimized PDFs that are translated into several languages.
  • If you are not able to print hard copies, the County has a limited number available.
  • There are several options to collect completed hard copy surveys:
    • The County can provide a drop box where people can return their surveys;
    • The surveys include an address at the top to return completed forms by e-mail or U.S. Mail:
    • The County has a limited supply of business reply return envelopes that may be used for this purpose.
  • Please email Internet.Survey@acgov.org with any questions or to request hard copies, a drop box or business reply envelopes.

The Alameda County Council for Age-Friendly Communities is conducting a brief survey of older adults in our County that asks about their level of access to internet services and devices, as well as their need for education and training to support their use of the internet. If you are age 50 or older and live in Alameda County, your voice can help us identify gaps in access and help make Alameda County a more age-friendly community. Click here to take the survey online.  Your responses are confidential.

Hello, this is [your name] and I am calling from [your organization]. The Alameda County Council for Age-Friendly Communities is conducting a brief survey of older adults to find gaps in access to the internet and electronic devices like computers and smart phones, and the need for education and support. Your responses to this survey are confidential and will help us make your voice heard. Would you like to complete the survey today?

Print Newsletter:

County-wide Survey of Internet Connection needs for Older Adults Will Inform Planning

The Alameda County Council for Age-Friendly Communities is conducting a survey of older adults in the County to ask about their access to the internet, electronic devices and need for education support to use those devices. This anonymous survey is a way for older adults to make their voices heard, find gaps in access, and help make Alameda County a more age-friendly community. The County hopes to reach as many Alameda County residents who are age 50 or older as possible. Please complete and return the enclosed survey, or visit agefriendly.acgov.org to take the survey online! Your responses are confidential.

 
Electronic newsletter:

County-wide Survey of Internet Connection needs for Older Adults Will Inform Planning

The Alameda County Council for Age-Friendly Communities is conducting a survey of older adults in the County to ask about their access to the internet, electronic devices and need for education support to use those devices. This anonymous survey is a way for older adults to make their voices heard, find gaps in access, and help make Alameda County a more age-friendly community. The County hopes to reach as many Alameda County residents who are age 50 or older as possible. Click here to download a print-optimized PDF of the survey or respond to the survey online (available in several languages). To request a print copy of the survey, email Internet.Survey@acgov.org. Your responses are confidential.

County-wide Survey of Internet Connection needs for Older Adults Will Inform Planning

The Alameda County Council for Age-Friendly Communities is conducting a brief survey of older adults in our County to look for gaps in access to the internet, electronic devices, and the need for educational support to use those devices. If you are age 50 or older and live in Alameda County, your voice can help us identify gaps in access to support our County to become a more age-friendly community. Click here to take the survey today! Your responses are confidential. #digitalinclusion #agefriendly

Facebook, Instagram, NextDoor or LinkedIn:

The 
Alameda County Council for Age-Friendly Communities is surveying older adults in our County to look for gaps in access to the internet, electronic devices, and support to use those devices. Are you age 50 or older and living in Alameda County? Click here to take the survey today! Your responses are confidential. #digitalinclusion #agefriendly

Twitter (280 character maximum):

The Alameda County Age-Friendly Council is surveying older adults to find gaps in internet access, devices, and training support. Are you age 50 or older and living in Alameda County? Click here to take the anonymous survey! #digitaIinclusion

The Alameda County Age-Friendly Council is surveying older adults to find gaps in access to the internet, electronic devices, and support to use those devices. Are you age 50 or older and living in Alameda County? Click here to take the anonymous survey!