Understanding Internet Connection Needs in Alameda County

Survey of Older Adults

Making sure older adults' voices are heard in Alameda County

From April to October 2021, the Alameda County Council for Age-Friendly Communities (Age-Friendly Council) circulated a brief survey of older adults that live in our County. The COVID-19 pandemic has exposed and exacerbated existing problems faced by older adults, including inequitable access to digital resources.  The survey's purpose is to look for gaps in access to the internet and electronic devices, and the need for educational support to use those devices. It asked older adults about the level of access they have to the internet in their homes, as well as how they typically use the internet.  We heard from residents from across the County who are aged 50 and over, especially those who lack access.

The County-wide Older Adult Digital Needs Assessment Survey closed on October 31, 2021, and the survey team is analyzing the results. A report and recommendations will be posted here in early 2022. If you have any questions, please contact Internet.Survey@acgov.org.